CBVC is open for business. Just in case you thought we might have simply battened down the hatches and disappeared down a bunker. Well, we haven’t.
Don’t get us wrong: Lockdown 3.0 is with us and we will take all steps to operate efficiently and safely while continuing to support our clients, based on our experience of the previous lockdowns we know we can still deliver.
We do however feel Lockdown 3.0 is different – so what has changed?
Quite a lot actually. Almost all of our clients are proving highly resilient. Like us, they have developed robust, tried and tested protocols to function well under these most trying of circumstances. We have adapted and are fully set up to continue to support you.
Our priorities
1 Staff safety.
Like any responsible business, our first priority is to ensure our and your staff are safe. Most of them can work from home, and we have systems and technologies in place to enable this to happen while maintaining our quality of service. Our staff and our clients need to know what we’re doing, so regular, clear communication is vital.
And it’s important your own staff are safe, too. For example, our vehicle app is designed to help drivers working remotely, to easily access the service providers for their vehicles and give us feedback on mileage and condition of their vehicles helping to meet ongoing Duty of Care commitments.
2 Vehicle supply.
We have been in regular contact with suppliers and unlike Lockdown 1.0 they are committed to taking orders and making deliveries with appropriate ‘no contact’ procedures, or if you prefer, for ‘click and collect’ at dealerships. If there are any delays it will be weeks, rather than months, and we’ll keep you fully informed anyway. Automatic car washes are still working, so your new car will arrive in showroom condition. Sparkling.
3 Vehicle maintenance.
Dealerships have put distance maintenance procedures in place so vehicles are being serviced and MOTs carried out. A number of dealers are offering collection and delivery, so getting vehicle servicing up to date during Lockdown 3.0 will help to give a flying start to the new normal.
4 End of contract collections.
The problem of uncollected ex-contract cars and vans left at clients’ premises, which we experienced during Lockdown 1.0, has been resolved and end of lease collections are continuing.
What about the future?
What about the future?With a nationwide vaccination programme already being rolled out, we know there is light at the end of the tunnel.
With this in mind, it is a good time to start the conversation about your plans for the new normal. Undoubtedly working patterns will have changed. The pandemic has shifted priorities and moved the focus away from areas such as the effects of WLTP measurements on CO2 emissions and onto the benefits of electrification, both for local air quality and lower operational costs.
So, right now is the time to get ahead of the curve; to start rethinking your fleet policy; and to make Whole Life Costs the centrepiece of vehicle allocations based around vehicle electrification.
Any questions? Need to talk? We’re here (and not in a bunker)
We are open for business to fully support you during and after this Lockdown period. We value your custom and will continue to add great value to your business fleet operations. Please just get in touch if you have any questions.
Tel: 01283 351200 | Email: sales@cbvc.co.uk
